Delivery Policy

  • For same day deliveries, orders must be placed by 11am (ACST) Monday to Friday and 10am (ACST) on Saturdays.
  • Deliveries are only available Monday to Saturday.
  • Deliveries are only available until 8:00pm.
  • Deliveries are only available within Adelaide Metropolitan Area.
  • If the recipient is not available to receive their gift, the courier at their discretion will determine if the gift may be left safely.
  • In the event that the courier finds restrictions to do so (e.g. electric security gate, unsecured dog), the gift will be returned to City of Orchids where the gift may be redelivered incurring a $20 fee.
  • For further delivery information, please contact info@cityoforchids.com.au.

Floral Substitutions

Flowers are subject to seasonal availability, however in the event that any of the flowers used in our floral designs are unavailable the florist at their discretion will use suitable substitutions. Substitutions will always be kept within equal quality, value and within the theme of the chosen floral design.

In the event a vessel (basket/vase) that is pictured is not available we will choose a vessel keeping within style and value. 

City of Orchids